Wrong Patient Admitted to Bedside Portal
If you discover that you have inadvertently assigned the INCORRECT patient to a bedside portal and the patient is still being monitored on that portal, you can follow these steps to re-assign the current monitoring session to the correct patient. This can only be done at that patient's bedside portal.
Touch the [Patient Details] button or patient icon in the top right of the INCORRECT patient's bedside portal and authenticate.
Touch the [Admitted Wrong Patient] button at the bottom left of the patient details screen.
You will be prompted with the following message: 'To change the admitted patient, you must first discharge the currently admitted patient. Discharge current patient?' Choose 'Yes'.
The patient record search screen will then be displayed. Enter the CORRECT patient's details, touch the [Lookup] button and authenticate.
You will be prompted with the Admit Patient dialog displaying the CORRECT patient's details, please ask the patient to verbally confirm their Name and Date of Birth and check that this matches the details on screen before choosing 'Yes'.
The current monitoring session and any documentation captured during the current session will be re-assigned to this patient record.
If you discover that you have inadvertently assigned antenatal or intrapartum monitoring data against the INCORRECT patient after the patient has been discharged from the bedside portal.
Document the date, time, duration and bedside portal location of the INCORRECT monitoring episode in the INCORRECT patient's paper progress notes and provide this information to your K2 System Administrator. You may also be required to complete an adverse event form depending on your institutions policies and procedures.
In conjunction with your K2 System administrator:
Open the INCORRECT patient's record in the Athena desktop application
From your notes, identify that the INCORRECT episode is displayed
Choose print, ensure CTG, partogram (if captured) and notes are selected. Also select 'Admissions to Print' and click [Print]
You will then be able to choose the INCORRECTLY assigned episode to print
Label the print out with the CORRECT patient details and document that this information was incorrectly assigned to the wrong patient and include the wrong patients details in the explanation
File this print out into the CORRECT patients paper medical record
your K2 System Administrator can then use Athena' admin function to remove the episode from the INCORRECT patient's record
Ideally, it would also be useful to annotate in the CORRECT patient's Guardian record that the missing information has been filed and is available in their paper record.
If you have discovered that antenatal history and/ or delivery and outcome data has been incorrectly assigned to the wrong patient please contact K2 Medical Systems. K2 Medical Systems will require a written request prior to performing any record amendment. Depending on the scale and/ or frequency of these requests an additional support charge may become payable.
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