How K2 Applications Authenticate Active Directory Users
When a normal Windows client authenticates against an Active Directory Domain it uses a service called the local security authority (LSA). Since the Portals are a heavily stripped down embedded version of Windows, they don’t have the LSA installed as part of the system, and so the Portal uses LDAP to query the Domain controller instead. Sometimes it is this LDAP traffic that is blocked.
The portal needs to be able to connect to TCP port 389 (the port used be LDAP) on the Domain Controller used to perform the LDAP import. In the case of Portals that are connected to a wireless network, and access rules are in place that limit what the Portals can connect to, then a rule will need to be added to this access-list to allow this connection.